Francois Zucco

I am technical and content writer, focusing on educating and guiding users through intuitive UX design and writing and user-first guides and articles. My goal is to make a positive contribution to the internet that leads to painless and helpful experiences, be it using business software, navigating a website, or learning.

Technical Writing

These portfolio samples come from documentation I have contributed to for various products. I’ve replaced references to real companies with the fictitious tech giant, Nilquist Inc.

Nilquist API
API documentation 6 minutes

Nilquist API has introduced two new endpoints that use integrated Gen AI to analyze and summarize conversations.

Start a video call
User Guide 1 minute

A step-by-step guide on how to set up a Video Call through Nilquist Live Support.

Adding webhooks to connect with external systems
User Guide 6 minutes

Webhooks extend Nilquist support by hooking in external services. Learn how to set up your own webhooks.